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Terms & Conditions

Last updated: June 15, 2023

Welcome to Plate & Pour. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing this website, we assume you accept these terms and conditions in full. Do not continue to use Plate & Pour's website if you do not accept all of the terms and conditions stated on this page.

1. Intellectual Property Rights

Unless otherwise stated, Plate & Pour and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved. You may view and/or print pages from the website for your own personal use subject to restrictions set in these terms and conditions.

2. Restrictions

You are specifically restricted from:

3. Products and Services

All products and services are subject to availability. We reserve the right to discontinue any product or service at any time. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any service without notice at any time.

4. Orders and Payment

When you place an order through our website, you agree that:

5. Delivery and Shipping

We aim to process and ship orders within 3-5 business days. Delivery times may vary depending on your location and product availability. We are not responsible for delays caused by shipping carriers or unforeseen circumstances beyond our control.

6. Returns and Refunds

We accept returns within 14 days of receipt for items in their original condition. Customized or personalized items cannot be returned unless defective. To initiate a return, please contact our customer service team. Refunds will be processed within 14 business days after we receive the returned items.

7. Consultations and Services

Consultation services must be scheduled in advance. We require 24 hours notice for cancellation or rescheduling. Late arrivals may result in shortened consultation time. Free consultations are limited to one per household or business within a 12-month period.

8. Limitation of Liability

In no event shall Plate & Pour, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this website, whether such liability is under contract, tort or otherwise, and Plate & Pour, including its officers, directors, and employees shall not be liable for any indirect, consequential or special liability arising out of or in any way related to your use of this website.

9. Indemnification

You hereby indemnify to the fullest extent Plate & Pour from and against any and all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

10. Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

11. Variation of Terms

Plate & Pour is permitted to revise these Terms at any time as it sees fit, and by using this website you are expected to review these Terms on a regular basis to ensure you understand all terms and conditions governing use of this website.

12. Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of Hong Kong, and you submit to the non-exclusive jurisdiction of the courts located in Hong Kong for the resolution of any disputes.

13. Contact Information

If you have any questions about these Terms & Conditions, please contact us at:

Plate & Pour
67B Seaview Centre, 101A Aberdeen St, Hong Kong
Phone: +852 2933 5198
Email: legal@plateandpour.com